Forms Waste: The Story of Kung Fu Panda
One Friday evening, I asked my kids the usual, ‘What did you learn at school today?’ Excitedly, they said ‘our whole school went to the gym and watched Kung Fu Panda’. My one daughter volunteered that ‘the teachers needed time … Continue reading
Kaizen vs. Control
There is much enthusiasm these days about “Kaizen“ in Health Care (and rightfully so, it’s a great philosophy). It is a Japanese term meaning: ‘Change for the better’ or ‘improvement’. A business philosophy of continuous cost reduction, reducing quality problems, … Continue reading
"Human Vigilance" as the backbone to our system?
Many business processes in health care come about by evolution, rather than design. Problems are often patched, rather than fixed. Many procedures are very labour intensive, rather than automated. When a process is evolutionary, patched and labour intensive, it’s success … Continue reading
Introducton
Welcome to the inaugural entry of Doleweerd Consulting’s “Health Care Quality” Blog. The objective of this blog is simple: To share insights and thoughts on how quality improvement techniques and existing/emerging technologies can apply to improvement in the health care … Continue reading
